Privacy Statement
Our company is hosted on the Shopify.com platform. Shopify.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify.com’s data storage, databases and the general Shopify.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Shopify.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Right to Refuse
Awesome RC has the right to refuse any purchasers from this website. We have the right to refuse any order or service that comes through our website at www.arc-hobbies.com.
DISCLAIMER
No parts on this site are manufactured through Traxxas, however, parts are made to be compatible with Traxxas parts
Return Policy
Thanks for shopping at arc-hobbies.com
If you are not entirely satisfied with your purchase, we're here to help.
Returned items are subject to a $35 restocking fee.
MUST FILL OUT FORM BEFORE RETURNING PRODUCT
Returns
You have 90 calendar days to return an item from date or purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Returned items are subject to a $35 restocking fee.
Any special orders are not eligible for returns. All sales on these are final.
Gear Warranty
Please view our recommended ratios when it comes to gearing your RC Car. We are NOT liable for any damages done to product from the result of over-gearing or under-gearing your car or any other negligible driving while using our product. If your gearing is not the same as our recommended ratios for Gears, Belts, and Motors we will not replace. We are ONLY liable for manufacture defects and possible damages made through shipping valid 90 days from date purchased. Only 1 warranty replacement valid per product.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Canceled Orders
All canceled orders are subject to a $20 restocking fee.
Contact Us
If you have any questions on how to return your item to us, contact us.
